Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website and services.

Last updated: December 2024

Information We Collect

Personal Information

When you contact us or make a booking, we may collect your name, email address, phone number, and travel preferences. This information is necessary to provide our services and respond to your inquiries.

Automatically Collected Information

We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and pages visited. This helps us improve our website and user experience.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

How We Use Your Information

Service Delivery

We use your personal information to process bookings, respond to inquiries, send confirmation emails, and provide customer support throughout your travel experience.

Communication

With your consent, we may send you newsletters, travel tips, and promotional offers. You can unsubscribe at any time by clicking the link in our emails.

Website Improvement

We analyze usage data to improve our website functionality, content, and user experience. This data is aggregated and does not identify individual users.

Information Sharing

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are bound by confidentiality agreements.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

Protection Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

SSL Encryption

All data transmitted between your browser and our servers is encrypted using SSL (Secure Socket Layer) technology.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Your Rights

Access and Correction

You have the right to access, correct, or update your personal information at any time. Contact us to request a copy of the data we hold about you.

Deletion

You may request deletion of your personal information, subject to legal obligations that may require us to retain certain data.

Data Portability

You have the right to receive your personal data in a structured, commonly used format.

Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of prior processing.

Cookie Policy

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our content and user experience.

Marketing Cookies

With your consent, we may use marketing cookies to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

Managing Cookies

You can manage or delete cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

International Data Transfers

Data Location

Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data.

GDPR Compliance

For users in the European Economic Area, we comply with GDPR requirements regarding data protection and privacy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@visitisrael.app

Address: Tel Aviv, Israel

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.