Terms of Service

Visit Israel provides travel information, tour booking services, and travel-related content about Israel. Our services include: - Travel guides and destination information - Tour and experience booking facilitation - Travel planning resources - Blog content and travel tips We act as an intermediary connecting travelers with tour operators and service providers. While we strive to ensure the accuracy of all information, we recommend verifying details before making travel arrangements.

When you make a booking through our Website: **Booking Confirmation**: A booking is only confirmed once you receive a confirmation email from us. Until then, no contract exists between you and the service provider. **Payment**: Payment terms vary depending on the tour or service. Full payment or deposit may be required at the time of booking. All prices are in the currency specified and include applicable taxes unless otherwise stated. **Price Changes**: Prices are subject to change without notice until a booking is confirmed. We reserve the right to correct any pricing errors. **Third-Party Services**: Tours and experiences are provided by third-party operators. Your contract for these services is with the operator, not Visit Israel.

Cancellation policies vary by tour and service provider. General guidelines: **Standard Tours**: - 7+ days before: Full refund minus processing fee - 3-7 days before: 50% refund - Less than 3 days: No refund **Private Tours**: - 14+ days before: Full refund minus processing fee - 7-14 days before: 50% refund - Less than 7 days: No refund **Force Majeure**: In cases of natural disasters, political unrest, or other circumstances beyond our control, we will work with you to reschedule or provide credit for future bookings. **Refund Processing**: Refunds are processed within 14 business days to the original payment method.

When using our Website, you agree not to: - Use the Website for any unlawful purpose - Attempt to gain unauthorized access to our systems - Interfere with or disrupt the Website's operation - Submit false or misleading information - Infringe on intellectual property rights - Scrape or collect data without permission - Use automated tools to access the Website - Transmit viruses or malicious code We reserve the right to terminate access for users who violate these terms.

All content on this Website, including text, graphics, logos, images, and software, is the property of Visit Israel or its content suppliers and is protected by copyright and other intellectual property laws. **Limited License**: You may view, download, and print Website content for personal, non-commercial use only, provided you do not modify the content or remove any copyright notices. **Restrictions**: You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise use any content without our prior written consent. **User Content**: By submitting content to our Website (such as reviews or photos), you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content.

**Disclaimer**: The Website and its content are provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or usefulness of any information. **Travel Risks**: Travel inherently involves risks. We are not responsible for: - Personal injury or illness during travel - Lost, stolen, or damaged property - Changes to tour itineraries by operators - Weather-related disruptions - Political or security situations **Maximum Liability**: Our total liability for any claims related to our services shall not exceed the amount you paid for the specific service in question. **Third-Party Services**: We are not liable for the acts or omissions of third-party tour operators, hotels, or other service providers.

You agree to indemnify and hold harmless Visit Israel, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from: - Your use of the Website - Your violation of these Terms - Your violation of any third-party rights - Any content you submit to the Website This indemnification obligation will survive the termination of these Terms.

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of law provisions. **Dispute Resolution**: Any disputes arising from these Terms or your use of the Website shall be resolved through: 1. Informal negotiation (30 days) 2. Mediation in Tel Aviv, Israel 3. Binding arbitration if mediation fails **Jurisdiction**: You agree to submit to the exclusive jurisdiction of the courts located in Tel Aviv, Israel.

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically. The "Last updated" date at the top of this page indicates when these Terms were last revised.